JTA Australia has delivered some of Australia’s biggest community consultation projects across public and private sectors. Depending on their complexity and geographical spread, some community consultation exercises have proceeded for three years
JTA’s delivery process for community consultation enables opportunities for the community and stakeholders to provide input irrespective of location, language skills or physical abilities.
We enhance pubic confidence in the community consultation process through a range of techniques and tools including online and real time interface, well informed information services that are responsive and reliable. Our community consultation personnel are always empathic, and hyper alert to potential risks and their management.
Our community consultation services are supported with database management, sensitive and speedy handling of enquiries and complaints, superb facilitation, logistics and events management for every type of public meeting as part of the community consultation exercise and the communication of complex technical issues in Plain English
Environmental, Social and Corporate Governance (ESG)
The outcomes we achieve in our community consultation work demonstrate a growing interest by corporations, environmental activists, and the community, in the environmental and social impacts of new projects. Our clients see our results as reinforcing their own decisions to adopt the principles of ESG.
We are experienced in all aspects of communication: we select the best options for the target groups, attend to all enquiries and complaints and seek feedback to check that we are meeting information needs. We develop strategic communication plans and are often called on to review existing programs.
Facilitation, Mediation and Conflict Management
We specialise in facilitation and are in demand in all Australian We specialise in facilitation and are in demand in all Australian States and Territories for our capacity to manage disparate groups and achieve desired outcomes. We work with groups of all sizes, from three to three thousand, who are often angry or outraged.