JTA Australia has delivered some of Australia’s biggest community consultation projects across public and private sectors. Depending on their complexity and geographical spread, some community consultation exercises have proceeded for three years
JTA’s delivery process for community consultation enables opportunities for the community and stakeholders to provide input irrespective of location, language skills or physical abilities.
We enhance pubic confidence in the community consultation process through a range of techniques and tools including online and real time interface, well informed information services that are responsive and reliable. Our community consultation personnel are always empathic, and hyper alert to potential risks and their management.
Our community consultation services are supported with database management, sensitive and speedy handling of enquiries and complaints, superb facilitation, logistics and events management for every type of public meeting as part of the community consultation exercise and the communication of complex technical issues in Plain English
We specialise in facilitation and are in demand in all Australian We specialise in facilitation and are in demand in all Australian States and Territories for our capacity to manage disparate groups and achieve desired outcomes. We work with groups of all sizes, from three to three thousand, who are often angry or outraged.
We understand the dynamics and management of conflict: we focus on participation, meet individual concerns, deal honestly with contentious matters and work for the best possible outcome.
We work pro bono for not-for-profit groups.
We are experienced in all aspects of communication: we select the best options for the target groups, attend to all enquiries and complaints and seek feedback to check that we are meeting information needs. We develop strategic communication plans and are often called on to review existing programs.
PO Box 81, Hamilton Qld 4007 Australia
07 3268 6665