We manage the social risks of new projects both big and small so that the community and stakeholders benefit as well as the proponent. We are flexible, responsive and systems focused, we value good working relationships and we deliver within budget and on time. We are Brisbane-based with consultants located in other metropolitan centres to cater for projects across Australia. We are particularly recognised for our ability to work with regional, rural and remote communities. Our consultants' professional backgrounds are in economics, community development, media and communication, social planning, journalism, environmental sciences, town planning, psychology, social work and law.
We deliver high quality community consultation through good working relationships and programs tailor-made for specific communities. We research the communities we work with and customise our programs to their needs. We use community data sources and local knowledge to identify the stakeholders and groups we need to reach. We set up and manage freecall numbers and project-specific email addresses. We establish databases for each project and continually update information for the benefit of communities. We monitor and evaluate all our programs.
We use stakeholder engagement to introduce opinion leaders and significantly impacted people to new projects and potential benefits, develop realistic expectations, anticipate social impacts, manage risk and build long term relationships, all of which are vital in achieving satisfactory outcomes for clients and communities.
We are experienced in all aspects of communication: we select the best options for the target groups, attend to all enquiries and complaints and seek feedback to check that we are meeting information needs. We develop strategic communication plans and are often called on to review existing programs.
We specialise in facilitation and are in demand in all Australian States and Territories for our capacity to manage disparate groups and achieve desired outcomes. We work with groups of all sizes, from three to three thousand, who are often angry or outraged.
PO Box 81, Hamilton Qld 4007 Australia
07 3268 6665